Guest Service Officer Trainee

Job description

Do you have what it takes?

Park Centraal is one of Amsterdam’s best city centre locations and adapts to the vibe of the city; positioned in between the famous Leidseplein, Museumplein and the fashion district, Park Centraal is right where you want to be.

Working at Park Centraal means you are working in an international and young team with a lot of opportunities to improve your career and yourself. We offer you a lot of trainings on the job to gain insight in the hotel. Each employee is appreciated for their work and as long as you show dedication, everything is possible.

The Guest Service Officer Trainee (Duty Manager) is responsible for welcoming and serving VIP guests, providing guests with information and complaint handling. The Guest Service Officer Trainee makes sure that the quality of service and guest satisfaction is of the highest level possible. You are aware of all activities in and around the hotel and report this in the Duty Report. Furthermore, you are responsible for implementing of and overseeing compliance with procedures and house rules. Next to that, you will be responsible for the guest reviews. Ensuring health & safety in and around the hotel is of the utmost importance in this position. Next to this, you support the daily operations of the various departments.

Job requirements

Who are we looking for;

For this internship position we are looking for a driven student. The ideal candidate has a passion for the hospitality industry, is a team player and has a service-minded approach. Furthermore, you have to feel confident in solving complaints.

  • studying a relevant HBO/university related to hospitality or tourism;
  • excellent English and Dutch communication skills, both written and verbal;
  • flexible, responsible and independent;
  • You are available for at least 6 months and you are able to start in June 2020.

We offer a challenging and diverse intern position in a 4 star hotel in the vibrant city centre of Amsterdam and a tailor-made intern program and coaching by professionals.

On top of that Park Centraal Amsterdam offers its interns an excellent allowance. Interns also receive an extra housing allowance if they move to Amsterdam. Furthermore, interns can enjoy the other benefits Park Centraal has to offer such as discounts on hotels in the Netherlands and abroad.

Park Centraal is part of Sircle Collection; an independent hotel company based in Amsterdam and founded by entrepreneur Liran Wizman. Sircle Collection has been transforming the boutique hospitality scene across Europe by creating locally inspired concepts and brands in dynamic locations, bringing an artful touch and fresh energy to the neighborhoods in which they operate. Sircle Collection manages a portfolio of individually designed hotels including the contemporary design-led lifestyle brand Sir hotels with hotels in Amsterdam, Berlin, Hamburg, Barcelona and Ibiza, the Park Centraal in Amsterdam, the Park Centraal in The Hague, as well as Max Brown Hotels in Amsterdam, Vienna, Berlin and Düsseldorf. Additionally, the Sircle collection includes a concept store, X BANK and handles asset management for W Amsterdam by Marriott International.


I am looking forward receiving your CV and your motivation letter! 

You can apply via the button. For further information call +31 (0)20 710 72 94